Hayes Fencing products are covered under the Datamars' standard warranty policy. Warranty obligations for products manufactured by or for Datamars are limited to the terms set out in this policy.
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Warranty Coverage
Products manufactured by or for Datamars are warranted against faulty material and workmanship for a period from the date of purchase.
If a warranted defect occurs, return the product with proof of purchase to the place of purchase.
If Datamars receives a valid claim within the relevant Warranty Period, Datamars will, at its option:
- repair the product at no charge, using new or refurbished replacement parts;
- exchange the product with a product that is new or has functionality equivalent to the original product; or
- refund the product's purchase price.
Exclusions and Limitations
This warranty applies only to genuine Datamars products manufactured by or for Datamars.
No responsibility is accepted for any accident or damage caused subsequent to any tampering with or modification to or misuse of this product, including (but not limited to) alterations made by anyone other than Datamars or its agents.
To the maximum extent permitted by law, this warranty is exclusive, personal to you and in lieu of all other warranties, representations or conditions relating to this product (whether express or implied and whenever arising) whether originating by statute, law, trade, custom or otherwise.
The product warranty is only valid in the original country of purchase. Any claims made in another country may incur full repair costs at the owner’s expense.
Obtaining service under this policy
For details on who to contact for repairs or replacements, refer to the place of purchase. You can also contact us on our Live Chat or our Product Support form
Product Group | Warranty Period |
---|---|
Electric Fence Energizers (excludes battery - see below for details) | 2 Years (for products sold before 1st September 2019) 3 Years (for products sold after 1st September 2019) Excludes Lightning. |
Fence Management Tools (excludes battery - see below for details) | 1 Year |
Battery Batteries fitted inside Electric Fence Energizers / Fence Management Tools | 90 Days |
Gates Gates Gate Hardware | 7 Year Minimum 1 Year |
Scales Indicators Load Cells Load Bars | 2 Years 2 Years 2 Years |
Fence Accessories Insulators Reels Others |
|
Milk Meters | 1 Year |
Hayes Tools | 2 Years |
Solar Panel | Contact us on our live chat or our Product Support form. |